CLIENT ZONE

RGI are Recruiting

Recruiting

RGI are Recruiting

RGI Solutions are looking for an Administrative Technician. We are offering a competitive salary and looking for someone who is hard working, enthusiastic, ideally with previous experience of working in a fast paced administrative environment to join their expanding team.

 

Main Purpose

  • To act as a key component of both our administrative and typing teams to ensure adherence to client SLAs.

 

Principal Tasks and Duties

  • Working closely with the rest of the administration team to ensure each of our individual investigations are proactively conducted within our SLAs.
  • Offering assistance to the rest of the administration team and providing a resource overflow for the Instructions Processor and Logistics Coordinator.
  • Liaising with our field agents to ensure that investigations are completed in accordance with specific case and client requirements.
  • Handling incoming calls from our clients, their customers and our field agents
  • Ensuring our case management system is accurately updated.

 

Key Skill Requirements

  • Accurate data input skills.
  • Ability to adapt to different tasks and work under pressure.
  • Confident and articulate phone manner.
  • Team player mentality.

 

Salary

  • Competitive Salary dependant on experience

 

 

To apply please email Anthony Byrne on anthony.byrne@rgisolutions.co.uk