CLIENT ZONE

RGI Needs You!

RGI Needs You!

RGI Solutions are looking for an Administrative Technician. We are offering a competitive salary and looking for someone who is hard working, enthusiastic, ideally with previous experience of working in a fast paced administrative environment to join their expanding team.

 

Main Purpose

  • To act as a key component of both our administrative and typing teams to ensure adherence to client SLAs.
  • To offer cross – departmental resource support to the administration and typing teams.

 

Principal Tasks and Duties

  • Offering assistance to the administration team handling the resource overflow of the Instructions Processor, Logistics Coordinator and Admin Clerks.
  • Liaising with our field agents to ensure that investigations are completed in accordance with specific case and client requirements.
  • Handling incoming calls from our clients, their customers and our field agents.
  • Offering assistance to the typing department and handling the resource overflow of both the audio typing and statement transcribing pool.
  • Audio typing dictated reports ensuring that they are in the specific format requested by the specific client.
  • Ensuring our case management system is accurately updated.

 

Key Skill Requirements

  • Accurate data input skills.
  • Ability to adapt to different tasks and work under pressure.
  • Confident and articulate phone manner.
  • Team player mentality.

 

Salary

  • Competitive Salary dependant on experience

 

 

To apply please email Anthony Byrne on anthony.byrne@rgisolutions.co.uk