Surveillance: A Game-Changer in Investigating Income Protection Claims


Surveillance: A Game-Changer in Investigating Income Protection Claims

As much as we wish it wasn’t true, there will always be individuals who attempt to take advantage of the system by submitting fraudulent income protection claims.  However, thanks to modern technology and investigative tactics, it is becoming increasingly difficult for fraudsters to go unnoticed. One such tactic is the use of surveillance, which can be a game-changer when it comes to investigating income protection claims.


Income protection insurance is a valuable financial tool that can protect you in times of need. It’s designed to help you manage financial uncertainty, providing you with financial security and peace of mind in the event of a loss of income. In the past, however, some people have taken advantage of this type of insurance, submitting false or exaggerated claims in order to obtain financial benefits. That’s why insurance companies have started using surveillance to protect their businesses and to make sure that only legitimate claims are paid out.

So what are the benefits of surveillance when it comes to income protection insurance claims?

First, surveillance can help to detect fraudulent or exaggerated claims. By keeping an eye on those who are claiming insurance benefits, insurance companies can detect any inconsistencies between what is claimed and what is actually happening. Surveillance can also help to determine whether the person making the claim is actually as incapacitated as they say they are. For example, someone who claims to be suffering from back pain might be filmed performing a variety of physical activities that contradict their supposed physical condition.

Second, surveillance can help to protect insurance companies from financial losses. If someone submits a fraudulent or exaggerated claim, the insurance company could lose a significant amount of money. By using surveillance, insurance companies can reduce their risk and ensure that they only pay out claims that are valid and reasonable.

Third, surveillance can help to keep insurance premiums affordable. Fraudulent or exaggerated claims can drive up insurance premiums for everyone. By keeping these types of claims to a minimum, insurance companies can offer affordable policies to their customers.

Finally, surveillance can help to ensure that those who genuinely need insurance benefits receive them. By reducing the number of false claims, insurance companies can ensure that those who truly need financial support are able to access it when they need it the most.

In conclusion, surveillance plays an important role in protecting income protection insurance companies from fraudulent and exaggerated claims. It helps to ensure that claims are legitimate and that insurance premiums remain affordable for everyone. Ultimately, the use of surveillance in income protection insurance claims benefits both insurance companies and their customers.

If you would like to discuss income protection claims and how our surveillance services can protect your business, please contact:

Jamie Lankey

Jamie Lankey – Technical Services Director