The Online Safety Bill: Protecting Online Users and Insurers

The Online Safety Bill: Protecting Online Users and Insurers

In today’s digital age, the internet has become an integral part of our lives, offering numerous benefits but also presenting challenges, especially when it comes to online safety.


The Online Safety Bill, a set of new laws designed to protect both children and adults online, is a significant step towards addressing these challenges. This bill aims to hold social media companies accountable for the safety of their users on their platforms, and it has far-reaching implications, including in the world of insurance.


At RGI Solutions, we understand the importance of online safety, especially when it intersects with insurance fraud. Recently, we came across a concerning issue that sheds light on the critical role of the Online Safety Bill and how our document validation tool can assist insurers in addressing these challenges.

Uncovering the Sale of Fake Driving Licenses

In the course of our work, we encountered instances of fake driving licenses being openly sold on social media, specifically on platforms like Facebook. This discovery sent shockwaves through our team, as it highlighted a dangerous trend with significant implications, not only for individuals but also for insurers.  We have since reported our findings to IFIG as an alert.

The Impact on Insurers

The sale of fake driving licenses has direct consequences for insurers, as these forged documents can be used for fraudulent purposes within the insurance industry. Fraudsters may use these fake licenses to misrepresent their identities, driving records, and eligibility for insurance policies, resulting in higher risks and financial losses for insurance companies.

Insurance fraud is a pervasive problem, and the availability of counterfeit documents like fake driving licenses only exacerbates this issue. Insurers are constantly challenged to detect and prevent fraudulent activities, which can ultimately lead to increased premiums for policyholders.




How RGI Solutions Can Help

Recognising the severity of this problem, RGI Solutions has an advanced document validation tool to assist insurers in their battle against fraud. Our tool is designed to verify the authenticity of documents, including driving licenses, with precision and accuracy.

By implementing our document validation tool, insurers can:

Enhance Fraud Detection: Our tool helps insurers identify fake or altered documents, reducing the likelihood of insuring fraudsters with forged credentials.

Streamline Claims Processing: Validating documents quickly and accurately accelerates claims processing, ensuring legitimate policyholders receive the support they need promptly.

Reduce Risk and Costs: Detecting fraudulent claims early can significantly reduce the financial impact on insurers, resulting in lower costs for the industry as a whole.


Our commitment to addressing the issue of fake documents and insurance fraud doesn’t stop at our tools and services. Our Director, Sarah Glenn, has actively participated in the Fraud Charter meetings, led by Insurance Times. These meetings provide a platform for industry leaders to discuss and strategise on combating fraud effectively.

Sarah Glenn’s involvement demonstrates RGI Solutions’ dedication to collaboration and advocacy within the insurance community. By working together, we can create a safer and more secure environment for both insurers and policyholders.

Sarah comments:

The Online Safety Bill is a crucial step towards ensuring the safety of online users, and its impact extends to the insurance industry. RGI Solutions remains committed to assisting insurers in their fight against fraud, and our document validation tool is a powerful resource in this very present issue.


If you want to know more about the suite of services we can provide for you, please contact us for more information.