CLIENT ZONE

We are hiring!

We are hiring!

With a head office based in Cheadle Hulme, over 20 in house staff members, with over 200 field agents and over 20 blue-chip insurance/legal clients, RGI Solutions has grown to become one of the UK’s leading independent investigation specialists. We’ve got big ambitions for the future – join us for the journey and make your mark.

 

This requirement comes at an extremely exciting time in the business’ history and there is a huge potential for motivated individuals to come into the business and make this role their own.

 

Whilst operating out of the Cheadle Hulme head office the applicant there is the potential for remote working throughout the week. Experience in conversational management and telephone interviewing investigation is essential as the role requires someone who can hit the ground running. A high level of organisational skills is essential to be successful in this role.

Company Profile

RGI Solutions are an established Insurance Investigation specialist within a niche area of insurance with offices based in the Cheadle Hulme area. When we set out in business back in 1990, our mantra was simple:

‘..to provide integrity, reliability, insight, value and quality in everything we do.’

 

Today, with leading insurance companies, solicitors, self-insurers and claims handling companies among our clients, those founding principles remain just as important to us as they did all those years ago.

Proud of our heritage, clear fixed-price services and outstanding fraud savings rate, we deliver exceptional value.

Believing that being ‘good’ really isn’t good enough, we view the service level agreement we establish with each client as the absolute minimum standard we must achieve.

We have strategic plans to grow, and we are looking for the right candidate to help facilitate this.

The culture is close knit and friendly, but professional and hardworking and aims to deliver a fantastic service for their clients.

After 30 years successfully trading, we are proud to be the UK’s leading Investigation Specialist.

The Opportunity

This requirement comes at an extremely exciting time in the business’s history and there is a huge potential for a motivated individual to come into the business and make this role their own. Whilst operating out of the Cheadle Hulme head office the applicant there is the potential for remote working throughout the week. Experience in conversational management and telephone interviewing investigation is essential as the role requires someone who can hit the ground running. A high level of organisational skills is essential to be successful in this role.

To apply for this role the successful candidate must have the following skills/experience:

Fraud Claims Technician Responsibilities:

  • Investigative telephone interviewing/Conversation Management
  • Insurance Claims knowledge
  • Fraud experience
  • Be able to complete own intelligence/database enquiries
  • Report writing skills (be able to type own reports accurately and at a reasonable speed)
  • Good computer skills
  • Excellent communication skills both written and verbal
  • Good computer skills
  • Be able to manage own workload and are well organised
  • Confident in decision making with a keen eye for detail
  • Able to work alone and as part of a team

 

Salary / Benefits

• Competitive salary

• Potential of remote working

 

Your Reward & Benefits:

We’ll expect a lot and we know you’ll do great work, so we give back with rewarding benefits. When you join RGI Solutions you can look forward to:

  • Competitive Salary
  • Holidays of 25 days plus UK public holidays & your birthday
  • Pension scheme
  • Maternity, paternity, and family care leave as well as flexible work policies
  • IT equipment
  • Based as Home Worker with Office meetings/training required

 

Interested?  Please contact Anthony Byrne on anthony.byrne@rgisolutions.co.uk